FAQs
Is CarGator only a ride-sharing platform?
The primary application of the open-source platform is initially focused on ride-sharing, but it is versatile enough to be adapted for any location-based service application.
How do I book a ride on CG Driver?
To book a ride, open the app, enter your pickup and drop-off locations, select a vehicle type, and tap "Request Ride."
Can I schedule a ride in advance?
Yes, you can schedule a ride in advance by using the app's scheduling feature. Simply choose your preferred pickup time during the booking process.
How do I pay for my rides?
CG Driver supports various payment methods, including UPI, and cash. You can add or update your payment details in the app's settings.
What happens if my driver cancels the ride?
In the event of a driver cancellation, the app will automatically assign a new driver to fulfill your ride request. You won't be charged for the canceled ride.
How can I track my driver's location?
Once your ride is confirmed, you can track your driver's real-time location within the app. The map will display your driver's route to your pickup location.
Can I change my destination after the ride has started?
You cannot change your destination once the ride has started. If you need to update your destination, consider canceling the ride and rebooking with the correct information.
How can I contact my driver?
You can contact your driver directly through the app by using the in-app messaging or calling feature. Your driver's contact details will be provided in the app.
What safety features does CarGator have?
CG Driver prioritizes safety. The app includes features such as driver background checks, real-time ride tracking, and an emergency assistance button.
Can I request a specific type of vehicle?
Yes, CG Driver offers various vehicle options. You can choose the type of vehicle that best suits your needs, such as standard, premium, or shared rides.
What do I do if I left an item in the vehicle?
If you leave an item in the vehicle, contact on email beep@cargator.org as soon as possible. Provide details about the ride, and the support team will assist in locating your item.
How can I report an issue with my ride or request help or assistance?
If you encounter any issues during your ride or need assistance, you can email your concerns to beep@cargator.org.